Frequently Asked Questions
Is the ReStore open to the public?
Yes! The ReStore is open Tuesday-Friday 10 a.m. to 6 p.m. and Saturdays 10 a.m. to 4:30 p.m.
Where does the merchandise come from?
Merchandise arrives daily, donated from local contractors, retailers, area businesses, and people like you!
Can ReStore deliver my purchase?
No. However, merchandise can be held after purchase for up to two business days to allow you time to arrange transportation for your goods.
What types of payment do you accept at the ReStore?
We gladly accept VISA, MasterCard, Discover, American Express, and cash.
If I call the ReStore, can someone locate a specific item for me?
We can try. Because our inventory is donation-based, it is ever changing. This can make locating a particular item a little more challenging. We recommend that you visit in person to shop for the items you are seeking.
Can you hold an item for me?
Yes. We can hold an item until the close of business that day. Hold tags are removed when the ReStore opens the following day. Any hold can be removed at the discretion of management.
May I return my purchase if I find that it is defective or I change my mind?
Product that does not work as intended may be returned with a receipt within 30 days. We recommend that you bring measurements with you when you shop and that you check your items for completeness and proper function before you purchase.
How can my business get involved?
Donations from facility managers, contractors and construction-based retailers are the lifeblood of the ReStore. We also offer group volunteer opportunities. Contact us for more information.